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Senior Customer Support Specialist

New York City-based sharing economy startup Kaiyo is currently seeking a talented Customer Support Specialist to join their quickly growing team. The company is VC funded (Lerer Hippeau Ventures, Correlation Ventures, Max Ventures) and entering the hypergrowth phase. The candidate’s primary responsibility will be to handle phone, chat, email and various other Customer Support and Operations Support functions within Kaiyo.

Candidates should be highly motivated, friendly, professional and also love working on a team. You need to be a quick learner and be comfortable wearing multiple hats in a constantly evolving startup. The Customer Support Specialist will also be a Brand Ambassador, as you are the voice of our company.

It's a tall order and we're looking for folks up to the challenge! It's extremely important that you believe in our company's mission and are excited to help us grow while maintaining our core values. This is a fantastic opportunity for someone who wants to take their career to the next level by working at a fast paced, high growth startup environment.

Benefits
Responsibilities
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Details

Location New York, NY
Retirement 401k with 4% company match
Insurance Health
Dental
Vision
Life
Disability